That's what we aim for, Delma! Customer service is always going to be a top priority for our team and it's awesome to see how much you enjoyed working with us to find that new car you'd been looking for. Thank you!
Good clean car. Offered acceptable discount off sticker price. No pressure sales. Carfax. Documentation of services performed. Email notifications of ongoing service and customer satisfaction. All indicate good service before and after.
We appreciate you sharing this with us, Ronald! It's great to see you had a good experience working with our team to find a new ride. If there's ever anything else we can do for you, please don't hesitate to stop back in and we'll be here to help. Thank you!
The dealership it self was nice, clean, and inviting. The personal that I had was not my favorite. I was hoping he'd offer other cars to me or even help m me find a car in my price range that maybe would have fit me better but he said all of 3 words to me which was disappointing. Not that I wanted him to talk to me the entire time but I told him my price range i wish he at least requested that he ask if I wanted to see other cars in that range.
We appreciate you taking the time to let us know about your recent experience at Copeland Chevrolet, Anthany. We�re sorry to learn that you were disappointed in how your car shopping visit was handled. We will use your comments to improve our efforts. Our number one goal is customer satisfaction and we want to do everything we can to meet your expectations. We appreciate your feedback and hope that you�ll give us another opportunity in the future to show our dedication to providing an outstanding customer experience. Please don�t hesitate to reach out to our General Manager Jason Pappas at (505)586-7900 to discuss any other concerns you may have.
Not impressed at all! Picked up my 2015 corvette from being served and it was covered in water spots and dirt. Buying a 2017 vet but not from u! Paul masse rocks!!! Maybe u could learn something from them. Very disappointed your dealership is close to my house but the drive to Rhode Island is so worth it!
Thank you for the feedback about your experience in our service department, Kelly. We are sorry to hear that you didn�t experience the superior service � for both our customers and their vehicles - that we pride ourselves on. If there is anything we can do earn your business again so that you don�t have to drive all the way to Rhode Island, please let us know. Our General Manager Jason Pappas would be happy to speak with you. You can reach out to him at 508-586-7900.
Thank you for your review, Scott! We are so happy to hear we could help out your family in the past and now present! We greatly appreciate your business and very kind words! We look forward to seeing you again soon!
Thank you for your review, Lillian! We are glad to hear you were comfortable while waiting! Customer service is our main priority and we are so happy to hear it met your expectations! Come back and see us again soon!