From the moment I walked in the door last September to purchase a vehicle I have been treated as more than just another customer. My sales girl, Victoria did everything in her power to put me in a vehicle that was comfortable as well as affordable. She followed up with several times to make sure the vehicle was to my liking, and it is. I will always recommend Copeland to anyone I know that is in need of a new/used vehicle. The entire Copeland staff is amazing!
Everytime I’ve been to the dealership for service there is always confusion. This time I show up on time for my appointment and the service tech who made the appointment thought I had already been in. The service was done in a timely manner once he got thing straighten out yet now I am getting emails that I had missed my appointment and my service was canceled. Not to mention when I went to look at the tire the vavle stem cap was missing. Could have been left off from a week ago when I was in the first time either way that makes it the second time I’ve left with my vehicle having less parts on it than when I went in.
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Manager, Jason Pappas at (508) 586-7900 to discuss your concerns, as your satisfaction is of utmost importance to us.
Working with Andy (sales) and Nick (finance) was the best experience I have ever had at a dealership. They were both very friendly, helpful, and incredibly professional. Based on Andy and Nick, I would recommend this location to anyone shopping for a Chevy!