755 Reviews Found
Business Response
Hi Philip, we appreciate the review and we're glad we were able to help you out!
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Business Response
Leonard, thank you for the 5-stars!
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Business Response
We are glad we were able to help, Ben! Let us know if there is anything else we can do for you.
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Confirmed Service Customer
easy process, friendly staff, comfortable waiting room
Daniel G.
RAYNHAM
Business Response
Daniel, thank you for telling us about your experience! We are glad everything went smoothly and look forward to serving you again in the future.
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Confirmed Service Customer
Everything was top notch. This was my first experience with the service department and although I hope not to see them too frequently I will definitely be bringing my vehicle back to this location. It���s not the closest to me but is top notch! Very good experience with Bill, Derek and Doug in service.
Hadorn S.
HALIFAX
Business Response
Hadorn, we appreciate you taking the time to leave us this review and for the 5-star rating! We will be sure to pass your kind compliments onto Bill, Derek, Doug, and the rest of the service team. Let us know if there is anything else we can do for you.
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Business Response
Hi, thanks for taking the time to leave a review.
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Confirmed Service Customer
Always good, clean and comfortable, good service
Anthony G.
NORTH DARTMOUTH
Business Response
Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Work done in a timely manner. Very happy with service and personal.
Charles S.
HANSON
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
I had to have my car towed in because of a Dead Battery. The day before I had already talked with Service manager Doug Samaha to bring my car in for other service. Doug and your service dept took care of everything and without any problems at all and they were very busy too. Much appreciate all they do!!
Larry H.
BROCKTON
Business Response
Hi Larry, we appreciate you telling us about your experience with our service team. We will be sure to pass your kind words onto them and hope to serve you again in the future!
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Confirmed Service Customer
I've brought my 2017 Corvette three times to Copeland and all experiences were awesome. Service advisor, Doug Samaha is a great asset to Copeland. There are no surprises on the repair and price. Customer for life!!!
Richard D.
NORTON
Business Response
Richard, thank you for telling us about your experience! We will be sure to pass your kind words onto Doug and we're glad we have been able to serve you over the years. Let us know if there is anything else we can do for you!
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Business Response
James, thank you for leaving us this review! We are glad that everything went smoothly and hope to serve you again in the future.
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Confirmed Sales Customer
Sales staff was excellent. Was disappointed when we got in our new truck to leave and the battery was dead, but more disappointed that we had to wait an hour to have it replaced when the actual task took less than 15 minutes. I feel like once they got the sale we were no longer a priority.
Douglas C.
TAUNTON
Business Response
Hi Douglas, we appreciate you taking the time to tell us about your experience. We're disappointed to hear about the dead battery in your new truck and that you didn't feel like you were a priority to us. It's always our goal to provide the best experience possible and we'll use your feedback to improve.
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Confirmed Service Customer
I would like to congratulate copland chevy for having the following members of the copland team. Bill Maloney... excellent. Derek Damon... professional. Chris Ames..speedy intake. Thx. Autumn Pluntke.. gracious and service focused My guy ... Scott Shoemaker.... the best... I am really thankful for these individuals and congratulate you all for your performance yesterday. Thanks Autumn for your assistance in getting me to my local bank to get the 1000 dollars from my account to pay my bill. Finally... William Madden is a great ambassador of kindness and efficiency as he scheduals appointments. BILL IS A CLASS ACT... THANKS again Todd Copeland and Jason Pappas for knowing that as the car industry goes... your people are the most important part of your business. In the last 50 years I have purchased 56 new cars. I have had experience buying chevy products from tom chevrolet... Mandeville chevy. Clark and Tabor... Bock chevy and now Copland chevy. Finally of all the dealerships from Ford... Saturn... dodge... pontiac...oldsmobile... Toyota... Nissan...Mazda... I consider Copeland chevy to be an anomalie... the standard set for a solid care owning and servicing experience. So then thankyou.. Tom Dornan Ps. I came in for an oil change and ended up with a complete brake job... who knew...you did. Thx.
Tom D.
MANSFIELD
Business Response
Tom, we really appreciate you taking the time to tell us about your experience with each of our team members! We couldn't agree with you more on the fact that your business is only as good as the people you have working there and we can easily say we are proud of the people on our team. If there is anything else we can do for you be sure to let us know!
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Confirmed Sales Customer
Great experience Tareq was excellent to deal with also Brian both made the process very easy and pleasant
Daniel C.
RAYNHAM
Business Response
We appreciate you taking the time to leave us this review, Daniel! We will be sure to pass your kind words onto Tareq and Brian. Let us know if there is anything else we can help you with.
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Business Response
Hi Wilson, thank you for the review!
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Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!
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Confirmed Service Customer
I have a trunk leak,was trying to get it verified by dealership,which they did,I am also trying to go thru my insurance to cover the cost of damages,I had all necessary paperwork in the car.The gentleman I dealt with wanted nothing to do with paperwork and never returned paperwork.All he did was quote me the cost of repair for the dealership,not pleased with customer service when it comes to a Chevrolet vehicle���
Daniel F.
STOUGHTON
Business Response
Daniel, thank you for taking the time to share your feedback with us. We're disappointed to hear that your visit with our service team didn't meet your expectations. It's always our goal to provide the best experience possible and we'll use your feedback to improve. We'd appreciate the chance to discuss your visit in further detail to find an appropriate solution. Please contact us at (866)794-1712.
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Confirmed Sales Customer
My salesman Geoffrey was one of the nicest young men, polite, informative, personable, it was a pleasure doing business with the Copland team
William H.
EAST BRIDGEWATER
Business Response
William, thank you for taking the time to tell us about your experience! We will be sure to pass your kind words onto Geoffrey and hope to see you again in the future.
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Confirmed Sales Customer
Autumn was a pleasure to work with through the purchase of the 2021 Colorado. Covered all the nuances of the purchase, making the transaction stress free.
Michael T.
GLASTONBURY
Business Response
Michael, thank you for taking the time to leave us this review! We will be sure to pass your kind words onto Autumn. We are here for you if you need anything!
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Confirmed Service Customer
Work was completed as requested. Diagnostic on shifter was helpful. Work completed on time
Jim B.
QUINCY
Business Response
Jim, we appreciate you taking the time to write this review! We are glad we were able to help you out and are here for you if you need anything else!