Thomas, thank you for taking the time to tell us about your experience with our service department team! We're glad our team was able to keep you informed throughout the entire process and hope to serve you again in the future.
I needed my vehicle this week for an important business trip. The service team did an outstanding job in resolving the issue I was experiencing. My expectation was that I would not have my car for several days. The car was ready within hours not days! Truly customer service oriented.
Jessica, thank you for taking the time to leave your feedback about your purchasing experience at our dealership. Our prime goal is to ensure that each and every customer leaves our dealership fully satisfied with their vehicle, and we’re sorry that was not the case with your visit. Please give Max Reed, our General Sales Manager, a call at 508-895-5104 so we can discuss in greater dealer. Thank you very much!
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Brought my 2019 Colorado for vibration during acceleration, was told it COULD be my tires (makes no sense) and no one offered to do a road test to verify the possibility of other issue(s). Therefore, I had to make ANOTHER appointment for a road test to verify the possibility of other issue(s).
Henry, thank you for letting us know about your experience. It is unfortunate to hear your visit with our service department did not go as planned. We understand your frustration and apologize for any inconvenience. At your earliest convenience, please reach out to our Service Manager, Bill Maloney, at 866-794-1712 so we may personally address your visit and find a resolution. Please know we value your business and hope to hear from you soon.
From the day I purchased my car to having it serviced for oil and tire rotation the people who work there are very professional. I would definitely recommend my friends and family to check you out Copeland Chevy before going anywhere else when buying a new car.