653 Reviews Found
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience!
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Confirmed Service Customer
The service team is top notch. They dealt with my issue immediately!!
Julie S.
BOSTON
Business Response
We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
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Business Response
Hello, thank you for your kind words and this wonderful review! Until the next time we meet, take care!
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Confirmed Service Customer
Great experience. Doug Samaha and your team are awesome!!
Clarence H.
BROCKTON
Business Response
Thank you again for choosing Copeland Chevrolet and we hope to see you again.
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Business Response
Hi, thanks for your praise and kind comments about our team.
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Business Response
We're pleased to know we have been able to exceed your expectations and really help you out!
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Confirmed Service Customer
ALWAYS GREAT SERVICE, I'LL NEVER GO ANYPLACE ELSE
Chris A.
STOUGHTON
Business Response
Thank you for choosing Copeland Chevrolet as your first choice for all your automotive needs!
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Business Response
We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
The service I needed for done promptly and I was glad it did.
Richard M.
WEYMOUTH
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We hope you have a fantastic day!
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Business Response
Hello Elny, it is disappointing for us to hear that your experience with us was anything less than great. Your request for us verify that BJs Auto Center removed your seats was completed. The seats installed in your vehicle are the ones they are manufactured with. We do not understand why we received 1-star for completing the job you requested. At your convenience, please contact our Service Manager, Bill Maloney, at 866-794-1712. Thank you.
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Confirmed Service Customer
I worked with Mr. Damon in service and he was absolutely amazing. He was very polite and called me as soon as my vehicle was ready. Just a pleasure to work with.
William R.
BERKLEY
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!
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Business Response
Hi there, thank you for taking the time to leave a review for us at Copeland Chevrolet. We're happy we could meet your expectations!
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Confirmed Service Customer
I came in for an oil change, was told I should have an alignment. Was shown pictures of how "BADLY " out of alignment my car was, I did approve the work based of photo I was shown! Once work was completed, I asked for the completed report of before and after alignment AND the photo I was SHOWN in waiting room! Long story short, my car did NOT in fact need an alignment PLUS they actually screwed up the alignment of my car. I returned to have it fixed 3 days later, when I could get back there. I was informed, I was WRONG in what I was stating but they would look at it for me.. when I received my car back again, I asked for the final report again.. which showed they intact, made it WORSE! Yes, they have lost a customer! Will NEVER GO BACK! Now I need to take my car somewhere else to get it correctly aligned! THANK YOU for wasting my money!
Luann M.
BRIDGEWATER
Business Response
Luann, at our dealership we pride ourselves in straight forward, no nonsense, and transparent dealings with our clients. We are disappointed that you feel that wasn't the case.
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Confirmed Service Customer
I appreciated the communication throughout the service appointment.
Justin C.
DEDHAM
Business Response
Hi Justin! Thank you for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Sales Customer
We worked with the staff on several different combinations of lease/buy options that we wanted to consider. They were great about getting the numbers for us to review and make the decision that was best for us.
Shane S.
BRIDGEWATER
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!
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Confirmed Service Customer
I was treated with respect, and courtesy. I felt that my appointment was important to them. The gentleman, Derek Damon, who helped me, is always so helpful to me and friendly and I don't feel like I am a bother. I hope to continue using Copeland Chevrolet and Derek with my future maintenance needs for my GMC Sierra.
Richard S.
STOUGHTON
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Copeland Chevrolet and we hope to see you again soon!
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Confirmed Service Customer
This is the second EV I have purchased at Copeland and have had both serviced there. Please learn how to plug in the car after service. Each time I pick up the car it has not been plugged in. You have multiple charging stations available but have yet to plug mine in after servicing.
Robert B.
BRAINTREE
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Thank you again for choosing Copeland Chevrolet and we hope to see you again.
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Confirmed Service Customer
The workers are always cheerful and courteous!
Sean G.
RANDOLPH
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Copeland Chevrolet and we hope to see you again soon!
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Confirmed Service Customer
Service department was awesome and fast and sales team especially Carlos Cabral was top notch.
Daniel F.
ACUSHNET
Business Response
It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!