Customer Reviews

Service was great! Very informative and friendly!

Trish was incredibly friendly and the service started on time. The playroom is also great for little kids and my family had no issue hanging around waiting for the service to be complete.

I came in for a sticker and was told it was going to be twenty minutes. I was at the dealership for an hour. I only came there for the sticker because I had purchased the car the day before from the dealership and the sticker machine was down. There was no one else waiting and I called to make sure I could get my sticker that day. It has turned me off from wanting to get my sticker there next year.

Great timely service. Clean welcoming facility!

Basic oil change, got in and out in the time expected.

It was only an oil change but it was a pleasant visit

Always a pleasure

Excellent people. They helped me with anything and everything I needed.

My vehicle was taken care of in a timely fashion

It was very easy and fast process

Very pleased with the service.

Dee was our sales lady and she was absolutely amazing. She really made an effort to ensure the we weren’t feeling pressured in any way. She made the process painless and if I were to refer anyone there I would make sure she were the one to take care of them. Highly recommend

Quick and very thoughtful.

Based on the report I received after my service I noted a few things. 1 the tires were noted to be good and need no attention. The tires on the vehicle are below the 3/32nds measurement that is given and should have received a recommendation to repair.. Also the inspection box was checked green and that it was good. My Vehicles inspection is due in March and the sticker was visible. I would have expected this to be at least yellow. Also there was no question or recommendation that this could be done. Doesn't Copeland have the ability to preform state inspections? I would have thought this would have been brought up during my time there. Then upon leaving the dealership the oil computer in the truck was not reset and the sticker that was mounted on the windshield Had large streaks and grease around it and into the more middle of the windshield. There was no sticker on the vehicle before so I am not sure how this mess even occurred. I then needed to clean the windshield as to not obstruct vision during night driving from the smudges.

its always a pleasure to visit Copeland Chevrolet staff

I was happy with the service.

Copeland Chevrolet's service dept is always fast and friendly. Brought car in for oil change and was in and out in no time.

I took the car to get serviced for a check engine light. Two days later the light is back on

Professional and made me feel good about my Malibu.

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