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I’ve already made recommendations about Copeland to my coworkers. Carlos, our Sales Consultant was outstanding. I filled out a survey about Copeland that I think was connected to MyChevrolet??? Hope you see it. One thing in which I express my gratitude to Copeland, Carlos, and the team there, is that I’ve been buying Buicks and Chevys my whole adult life (and I’m 58) and this was the first time I ever completed a transaction, trade-in included, on a Saturday no less, in 3 or so hours, and drove off the the lot in my much newer vehicle. I love my 2021 Tahoe Premier! Thank you, Tim White
Thank you for your recommendation and positive feedback about your recent experience with us, Tim! We strive to provide 100% satisfaction to our customers, and we’re glad we met your expectations. Please let us know how we can help again in the future, and enjoy your new Tahoe!
Paul, thank you for taking the time to share your feedback with us. We're disappointed to hear that your visit with our service team didn't meet your expectations. It's always our goal to provide the best experience possible and we'll use your feedback to improve. We'd appreciate the chance to discuss your visit in further detail to find an appropriate solution. Please contact us at 866-794-1712, to speak with a Service Manager, at your convenience.
Was told at 1250 my car would be ready in 10 minutes. I dropped my car off at 1250. At 208 I asked where my car is, they hadn’t even started bulb change. I was never informed the dealership did not have parts. I feel as if an hour and half of my time was wasted. I will no longer be recommending this dealership for car sales or service.
Michaela, thank you for taking the time to share your service experience with us. We are disappointed to hear that you waited for longer than expected for your Equinox’s service. We would like the opportunity to make this right with you so that we can move forward in a positive light. Could you kindly reach out to our Service Manager, Bill Maloney, at (508)586-7900? We appreciate your business with us, Michaela, and look forward to hearing from you.
Thanks for the review, Kenneth! Our expert service team strives to get our customers back out on the road as efficiently and painlessly as possible, and we're glad to hear we succeeded. Thanks for choosing Copeland Chevrolet for your service needs!
This was my 1st time doing business with Copeland Chevrolet and it was extremely pleasant. I wanted to add body side moldings to my 2022 Silverado. Your Service Manager, Bill Maloney went out of his way to research the correct moldings and had them installed for me. At the same time, I had received a recall notice on my truck and he quickly had the thing corrected for me (I think he said it was a reprogramming fix). I was highly impressed with Mr. Maloney and the other staff at Copeland Chevrolet. In addition, I have never seen a cleaner dealership service area, you should be quite proud. I’ll certainly be back for future service.
Wow! Thank you so much for all the kind remarks to our team at Joe! We truly appreciate your continued support and will make sure to pass on your compliments to our team! We are ready to assist you on your next visit and we look forward to working with you again, Copeland Chevrolet.
We appreciate the kind words, Jake! This is what we strive for here at Copeland Chevrolet! We endeavor to provide 100% satisfaction to our customers, and we're glad we met your expectations. Thank you for choosing us and we look forward to your return!
this may not reflect directly on Copeland, but whichever body shop you sent my truck to, they did a great job on the body work, but they returned the truck with all kinds of greasy fingerprints all over it, and both front seats were layed out flat (gangster style)when I picked it up. I did not appreciate that, one, they were driving it like that, which is dangerous, and two, they couldn't be bothered to return the seats upright!