633 Reviews Found
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
Thanks, Chris! We always want to hear back from our clients and we're glad you had such a positive experience with us!
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Confirmed Service Customer
I’ve already made recommendations about Copeland to my coworkers. Carlos, our Sales Consultant was outstanding. I filled out a survey about Copeland that I think was connected to MyChevrolet??? Hope you see it. One thing in which I express my gratitude to Copeland, Carlos, and the team there, is that I’ve been buying Buicks and Chevys my whole adult life (and I’m 58) and this was the first time I ever completed a transaction, trade-in included, on a Saturday no less, in 3 or so hours, and drove off the the lot in my much newer vehicle. I love my 2021 Tahoe Premier! Thank you, Tim White
Timothy W.
HANSON
Business Response
Thank you for your recommendation and positive feedback about your recent experience with us, Tim! We strive to provide 100% satisfaction to our customers, and we’re glad we met your expectations. Please let us know how we can help again in the future, and enjoy your new Tahoe!
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Business Response
Thanks for your feedback, James. We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
The vehicle was “fixed” a month ago. New catalytic converter put in and the inspection just failed because of the catalytic converter! Code 420.
Paul H.
BROCKTON
Business Response
Paul, thank you for taking the time to share your feedback with us. We're disappointed to hear that your visit with our service team didn't meet your expectations. It's always our goal to provide the best experience possible and we'll use your feedback to improve. We'd appreciate the chance to discuss your visit in further detail to find an appropriate solution. Please contact us at 866-794-1712, to speak with a Service Manager, at your convenience.
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Business Response
Thank you for your feedback, Joseph. You can expect the same level of care every time you visit us at Copeland Chevrolet. We sincerely value your business and look forward to your next visit!
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Business Response
Thanks for the 5 Stars and feedback Linda!
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Confirmed Service Customer
Was told at 1250 my car would be ready in 10 minutes. I dropped my car off at 1250. At 208 I asked where my car is, they hadn’t even started bulb change. I was never informed the dealership did not have parts. I feel as if an hour and half of my time was wasted. I will no longer be recommending this dealership for car sales or service.
Michaela D.
CANTON
Business Response
Michaela, thank you for taking the time to share your service experience with us. We are disappointed to hear that you waited for longer than expected for your Equinox’s service. We would like the opportunity to make this right with you so that we can move forward in a positive light. Could you kindly reach out to our Service Manager, Bill Maloney, at (508)586-7900? We appreciate your business with us, Michaela, and look forward to hearing from you.
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Confirmed Service Customer
Great service on time they found problem an fixed
Kenneth O.
BRIDGEWATER
Business Response
Thanks for the review, Kenneth! Our expert service team strives to get our customers back out on the road as efficiently and painlessly as possible, and we're glad to hear we succeeded. Thanks for choosing Copeland Chevrolet for your service needs!
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Confirmed Service Customer
This was my 1st time doing business with Copeland Chevrolet and it was extremely pleasant. I wanted to add body side moldings to my 2022 Silverado. Your Service Manager, Bill Maloney went out of his way to research the correct moldings and had them installed for me. At the same time, I had received a recall notice on my truck and he quickly had the thing corrected for me (I think he said it was a reprogramming fix). I was highly impressed with Mr. Maloney and the other staff at Copeland Chevrolet. In addition, I have never seen a cleaner dealership service area, you should be quite proud. I’ll certainly be back for future service.
Joe G.
Meredith
Business Response
Wow! Thank you so much for all the kind remarks to our team at Joe! We truly appreciate your continued support and will make sure to pass on your compliments to our team! We are ready to assist you on your next visit and we look forward to working with you again, Copeland Chevrolet.
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Confirmed Service Customer
short delay in getting to my car on scheduled time but work was done nicely
Joseph C.
BROCKTON
Business Response
Great to hear, Joseph! We are thrilled to hear that the team could do a great job and we look forward to having you back at Copeland Chevrolet sometime soon!
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Confirmed Sales Customer
The experience was fantastic. Autumn was amazing and incredibly helpful. Nick was also fantastic and thorough
Jake L.
HANSON
Business Response
We appreciate the kind words, Jake! This is what we strive for here at Copeland Chevrolet! We endeavor to provide 100% satisfaction to our customers, and we're glad we met your expectations. Thank you for choosing us and we look forward to your return!
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Business Response
Brian, thank you so much for taking the time to leave this review of your recent experience at Copeland Chevrolet.
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Confirmed Service Customer
this may not reflect directly on Copeland, but whichever body shop you sent my truck to, they did a great job on the body work, but they returned the truck with all kinds of greasy fingerprints all over it, and both front seats were layed out flat (gangster style)when I picked it up. I did not appreciate that, one, they were driving it like that, which is dangerous, and two, they couldn't be bothered to return the seats upright!
Judith P.
MIDDLEBORO
Business Response
Hi there, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Except for oil changes I trust Copeland Chevrolet to service everything on my Malibu. Your service is incredible. The agents are very polite. And the cost is reasonable.
Matthew M.
JAMAICA PLAIN
Business Response
Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Same dealership I bought my vehicle. Have had all maintenance services provided at Copeland. Carlos the car sale associate, Derek and Rob from service are excellent. Great work.
James A.
DIGHTON
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
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Business Response
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
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Business Response
Hi, your wonderful feedback and rating mean a lot to us. Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!