Sold me a truck with transmission problems, you wouldn't Acknowledge there was an issue till o drove you tech o. A test drive. You attempted to fix the problem When I received the truck back the issue was apparent. You're hiding under the assumption that you fix the problem and now I'm back to square one of you failing to knowledge that there is a problem. I am stuck with the truck that has no warranty That I feel is going to Give me more problem than it has now. I won't ever Refer or be a returning customer
Hello, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact General Manager, Jason Pappas at (508) 586-7900 to discuss your concerns, as your satisfaction is of utmost importance to us.
I went in for a tire rotation and oil change.on the way to the dealership my check engine light came on. No problem they scanned it,found the problem and I was on my way in less than 2 hours.I!���ll take that any day for an extra but minor problem.
Hi, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Hi, we're happy you found our staff to be so supportive during your experience here at Copeland Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Unfortunately, mixed messages came from the salesperson. He did not send over the required paperwork to my insurance carrier until the insurance carrier and I got on a conference call with him. When the inspection sticker printer was not functioning, he told me that the inspection was ready done and that I only would need to show up to have the sticker printed. But after the person in the services department told me otherwise, the salesperson then reneged on what he said and told me that the computer hookup still needs to be done and pictures have to be taken. This, after I had already come over for the sticker two days previously. He suggested that I come by during work hours, which is not possible.
Hi, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to our General Manager, Jason Pappas at (508) 586-7900 at your earliest convenience to discuss how we can turn this experience into a positive one. Take care.