805 Reviews Found
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
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Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
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Confirmed Sales Customer
Everyone was very helpful and it was a great experience
Yelena R.
BROCKTON
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Came for an oil change and service recall
Timothy M.
BRIDGEWATER
Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hello, we are glad we could help!
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Business Response
It is great to hear everything was done quickly and to your satisfaction!
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Confirmed Sales Customer
Great Staff, Very Professional. Highly Recommended.
Lukasz W.
NORTON
Business Response
Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hello, we're glad to hear you enjoyed your visit.
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Confirmed Service Customer
I brought my truck in for an oil change and a suspension issue. I got the truck back and your service department said they found nothing wrong and as soon as I drove off the lot the suspension rattled again. I don’t understand how nothing was found during a test drive of my vehicle. What was more disappointing is calling to speak with someone about it - it was as if your team didn’t care. No one seem at all interested to discuss the issue with me. Now I need to bring the truck in again. This time I’m hoping someone will spend the time to find the issue.
Devon P.
HARWICH
Business Response
Hello, we regret to hear that your experience with us was not a more positive one.
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Confirmed Service Customer
Onboard computer system glitch due to the app. It was quickly diagnosed and corrected in a very short amount of time, great job!
Michael W.
RAYNHAM
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!
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Confirmed Service Customer
Although initial indication was that no vacuum pump was available for my recall, Chris went above and beyond to find one at another dealership and convince them to sell it Copeland so they could repair my truck, and avoid me having to come back another time....as well as allowing me to not have to drive a vehicle that yad somewhat of a safety issue. There are numerous dealerships between my home in New Bedford and Copeland, but decided to give you a try. If this is the service and treatment I can expect for all my visits, then I don’t mind the ride and you have earned a customer. Thank you Chris for the great service!
Dennis G.
NEW BEDFORD
Business Response
Hello, we're happy to hear you had such a positive experience with our team!
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Confirmed Service Customer
Quick service! Clean, comfortable waiting area.
Ronald G.
BRIDGEWATER
Business Response
Hi there! We're so happy we were able to help you out!
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Confirmed Sales Customer
My sales Lady Autumn was very helpful answering all my questions and very helpful showing me all my options in my New truck . I would recommend All my family and friends to ask for her in looking for a new vehicle !!!
David C.
EAST TAUNTON
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Business Response
Hello, thank you for the high star rating! Have a great day!
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Confirmed Service Customer
I bought a brand new 2019 Chevrolet Colorado on November 29, 2019. By December 10, 2019, there was an issue with the backup camera and a water leak in the cab. I dropped it off for service December 19, 2019. After weeks of waiting and frustration, I was told it was ready on January 9th, picked it up on January 10, 2020 and the backup issue continued within an hour of driving. I returned the truck on January 11, 2020. The current date I'm being told my truck might be fixed is January 17, 2020. I'm at a loss for what to do. I've been told by Max, the sales manager, to let the process happen, after weeks.....what process am I letting happen????? At this point I don't want this truck and have no faith in the safety or long term (and short term ) value of this truck. I bought this truck for working. Not leaving it at a dealership. I've had to rent another truck since the loaner I was given was useless for construction work. ie load my tools and supplies in, get dirty and scratch without having to worry about getting charged a large amount. I've spent hours and hours chasing people for answers and updates. And I made my first payment this week. You've had the truck longer than I have...by weeks. I just don't understand how a brand new truck is having these issues? How it's taking over a month to fix issues diagnosed on the day I dropped it off?
Nicholas P.
SOUTH EASTON
Business Response
Thank you for your honest feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. If you're willing to speak with us further, we'd like the opportunity to turn your experience around. Please contact us at (774) 257-5881 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you soon. Take care!
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Confirmed Service Customer
Service was completed and the service manager Chris S.went beyond his duty by helping me when I had a health emergency. A kind and curtest Gentleman that deserves to be thanked.
Helene O.
STOUGHTON
Business Response
Hi, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Service Customer
Services are quite expensive compared to other options.
Soheil A.
NORTH EASTON
Business Response
Hello, thank you for your feedback. If you would like to share your concerns with our staff, please reach out to our General Manager, Jason Pappas at (508) 586-7900. Take care!
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Confirmed Sales Customer
The staff were very friendly and helpful. They have me all of the details that I needed to know to make the purchase. I received a fair deal and accepted the offer with gladness.
Glen A.
HOLBROOK
Business Response
Thank you for your business and taking the time to complete our survey. We would love if you could share your comments on one of the many review sites available. Attached to this e-mail is the short dealership survey you filled out. If you would like you may simply copy the contents of the comments field from this survey into the one of the review web sites. You may also write new or additional comments. We thank you in advance for your valuable time. I have included links directly to our review pages below. Google: http://www.g.page/copelandchevrolet Facebook https://www.facebook.com/pg/copelandchevrolet/reviews Thank you again for your business. If there is anything I may assist you with then please do not hesitate to contact me directly.
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Confirmed Service Customer
I am GM nut , nuff said . Same as My Country right or wrong , my country !!
John M.
WEST BRIDGEWATER
Business Response
Hi there, thank you so much for your positive comments about Copeland Chevrolet!
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Business Response
Thank you for your business and taking the time to complete our survey. We would love if you could share your comments on one of the many review sites available. Attached to this e-mail is the short dealership survey you filled out. If you would like you may simply copy the contents of the comments field from this survey into the one of the review web sites. You may also write new or additional comments. We thank you in advance for your valuable time. I have included links directly to our review pages below. Google: http://www.g.page/copelandchevrolet Facebook https://www.facebook.com/pg/copelandchevrolet/reviews Thank you again for your business. If there is anything I may assist you with then please do not hesitate to contact me directly.