I brought the truck in for an oil change and had them diagnose an ongoing exhaust issue that I've had since shortly after buying the truck. Thankfully they were able to find the issue and repair it. For the first time in almost 3 years my truck is quiet. I'm so thankful they were able to fix it. Doug was the one who guided me through it and has always been great to deal with. I have already spread the word to all of my friends to use your service dept. as it is always painless to do business there.
Hi there! We're so happy we were able to help you out! We are happy to pass along your comments to Doug and the team here at Copeland Chevrolet! We do hope we can be of assistance in the future. Thank you and take care!
The professionalism was exceptional! Stellar!! The service areas were clean/immaculate. This is by far the best Chevrolet Dealership that I have visited, and I have been to other Chevrolet Dealerships, but have never experienced this level of service. Keep up the great work!!
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Due to the coronavirus pandemic, I just stopped by on a whim to get an overdue oil change that I needed. Got there at 11:00 am and noticed the signs that due to the virus, hours were only until noon. They took me in and got me out before noon! Great!!
Had them install the trailer break control and they put in in the wrong spot and left a panel falling out of dashboard not happy now will have to lose time out of work due to the new hours to get it fixed properly
Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, General Manager, Jason Pappas (508) 586-7900
I had a schedule oil/change and tire rotation. I got ready to pay and the service representative told me I still had a free oil/change and tire rotation which is great. I used the money I put aside for oil/change and tire rotation to paid down some bills considering this COVID-19 is causing many people to lose their jobs.
Hi there, we regret your most recent visit with us was not up to the standards we strive for. We would like the opportunity to address your concerns. Please reach out to our General Manager, Jason Pappas at (508) 586-7900 when you have a chance. Thank you, and we look forward to hearing from you.