Went to Copeland after my 2010 Traverse was totalled in a car accident. Loved my 2010, so wanted a close replacement. Copeland had the best option a certified pre owned 2014 Traverse and the sales staff was terrific to deal with. Subsequently, I have serviced my 2014 Traverse at Copeland. Again, the service staff is excellent, workmanship has been great. I highly recommend Copeland Chevrolet. Also, I highly recommend the Chevy Traverse. My 2010 was amazing and when I got hit from behind at 55mph, it held up beautifully. I had no injuries and the only reason it was totalled was the major damage to the axle. The other car that hit me looked like an accordion. Mine only looked like it had slight damage to the rear door, bumper and right back tire area. It held up beautifully. I highly recommend the Traverse not only for the safety factor, but how well it drives, roominess in the interior and overall vehicle (both the 2010 and 2014). I have had several friends buy one because of being in mine and knowing how it held up in the accident.
Rob worked hard to get me in, but availability and dropping me off and picking up was limited , and you do not have loaners it seems. This was a recall service, and ended up not being needed after a 10min inspection - a lot of work and effort and time for little return!!
The dealership I purchased the car from was unable to give me an appointment for a week - to replace a headlight bulb. Copeland gave me an appointment first thing the next morning. They were fast, friendly, and and thorough. I will be coming here from now on!
Copeland Chevrolet provides me with excellent service. They pick up my car at my place of work, saving me the hassle of drop off. They keep in communication with me during my whole service experience. Awesome service!