I was given an appointment that fit my schedule. When I picked up my SUV later that day, the issue was resolved and I was given some help with the app for my cellphone that can control some functions of the car. I am very satisfied with the work done, pricing and professionalism your staff exhibited.
You don't go by this survey, you don't read it, you don't care. You have don't follow any guide lines. You have a license from GM to steal from General motors vehicles owners. Your service quotes are fraudulent. Your service agent are silly. Your sale agents are incapable. You are theorizing you black employees. You dealer license needs to be taken away immediately.
Hi, we truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to our General Manager, Jason Pappas at (508) 586-7900 directly when you have a chance. Thank you, and we look forward to hearing from you.
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We're pleased to know we have been able to exceed your expectations and really help you out!
Thank you again for choosing Copeland Chevrolet and we hope to see you again.
The car buying experience can be a stressful for countless reasons. I came to Copeland on a whim because I thought I already had a car chosen at a different dealership and I am so glad I did. Everyone was nice, completely honest and transparent about the entire car buying process, something that I rarely saw at the dealerships that I went to, and unfortunately I went to a lot. I purchased my Traverse from Geoff, who I couldn't recommend enough. Thank you!
I was unable to attend my appointment due to illness. My son took my car and he said everything was great from time of his arrival to the work performance and the end of appt everyone was great. Which I new every thing would be fine because it always is. Great work Copeland Chevrolet.